Imam Khomeini Airport Super App
Airport Super App — Seamless & Intelligent Travel Experience
This project is a prototype of an airport super application designed for Imam Khomeini Airport City Company. The system serves as the main digital services platform of the airport, aiming to deliver a seamless passenger journey, increase non-aeronautical revenue, reduce physical visits, and build the foundation of a smart airport. It includes a passenger application (Android / iOS / Web / PWA), a comprehensive admin panel, and an integration layer with critical airport systems, while remaining extensible for future services.
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Project Overview
This project is a prototype of an airport super application designed for Imam Khomeini Airport City Company. The system serves as the main digital services platform of the airport, aiming to deliver a seamless passenger journey, increase non-aeronautical revenue, reduce physical visits, and build the foundation of a smart airport. It includes a passenger application (Android / iOS / Web / PWA), a comprehensive admin panel, and an integration layer with critical airport systems, while remaining extensible for future services.
Core System Features
Passenger Application
- Android / iOS / Web Application / PWA
- Apple Watch & Wear OS Integration
- Registration via National Smart Government Services Gateway
- Electronic & two-factor authentication
- Single Sign-On (SSO) and profile management
- Family members and travel documents management
Travel & Flight Management
- Flight search by number, airline, origin and destination
- Real-time Arrival / Departure information
- Display of Boarding Time, Check-in Counter, Gate and Baggage Belt
- Smart notifications for delays, early departures, gate changes, boarding start and cancellations
- Online check-in and digital boarding pass
- Add boarding pass to Wallet
Smart Baggage Tracking
- Real-time baggage tracking with RFID connection
- Baggage status display and belt arrival notification
- Lost baggage registration and tracking
- Baggage damage reporting
- Status change notifications
Smart Parking
- Real-time capacity and parking map display
- Short-term, long-term, Valet and accessible parking
- Online reservation, extension and Dynamic Pricing
- Entry/exit via QR Code and license plate recognition
- Contactless payment
Marketplace & Food & Beverage
- Store and product browsing + Duty Free
- Online shopping, Click & Collect and gate delivery
- Restaurant and menu viewing
- Table reservation, food ordering and order tracking
- Online payment and user reviews
Premium Airport Services
- CIP and Fast Track reservation
- Meet & Greet and dedicated companion
- Lounge and rest seat reservation
- Capsule hotel and meeting room booking
Transportation
- Taxi booking and vehicle tracking
- Connection to ride-hailing services
- Motorcycle, bus, metro and airport shuttle reservation
Special Passenger Services
- Wheelchair reservation and companion request for passengers with reduced mobility
- Elderly assistance services
- Stroller and mother & child room
- Unaccompanied Minor (UMNR) services
Financial Services & Loyalty
- Exit fee and private aircraft fee payment
- Digital wallet, Cashback, Gift Card and Voucher
- Multi-tier loyalty program (Silver to Diamond)
- Points, discounts and coupons
AI Assistant & Navigation
- AI Airport Assistant with multilingual support
- 3D airport map and Indoor Navigation
- Augmented Reality (AR) wayfinding
- Nearby services, crowding and waiting time display
- Smart queue management for Check-in, Security and Immigration
Other Key Services
- Lost & Found with intelligent image matching
- Hotel, accommodation and tour booking
- Entertainment services (movies, music, games and streaming)
- Support via AI chatbot and Voice Assistant
- Full ASQ standard survey system
- Targeted and location-based advertising
Admin Panel & Integration Layer
- User, service, content, advertising and vendor management
- Contract, revenue and survey management
- Managerial and real-time BI dashboards
- Integration with AODB, FIDS, BHS, RMS, ERP and CRM
- Connection to parking, airline, Immigration and payment systems
Outcomes & Results
- Designed a modular, event-driven architecture with high scalability
- Implemented end-to-end flight, passenger, and baggage management flows
- Simulated integration with AODB, FIDS, BHS, RMS, ERP, and CRM systems
- Built real-time observability and monitoring infrastructure
- Designed a comprehensive admin panel for services, vendors, and revenue management
Technologies Used
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